Find the Perfect Plan for Your Business Needs

Basic Support Services

  • Remote augmentation of IT Support Services for Office 365
  • Basic 365 Administration
  • Basic Teams, SharePoint, OneDrive Support
  • Support Services provided during normal business hours (9am – 5pm)
  • All responses are within 24 hours (business hours) of the request
  • Limited to emails only

*Limited to Microsoft Office support

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Standard Support Services 

  • All services provided in Basic plus:
    • Onboarding/Termination of employees
    • Helpdesk Support limited to Teams, SharePoint, OneDrive
  • Limited to 3 support calls per month and unlimited email support
  • All responses are within 8 hours (business hours) of the request

*Off-boarding of employees

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Enterprise Support Services

  • All services provided in Standard plus:
    • Remote or Hybrid augmentation of IT administrative support services
    • Laptop/Desktop setup and configuration to meet organization level security requirements and services
    • Continuous monitoring of current IT infrastructure
  • Support services includes response time within 8 hours (business hours) plus 6 on demand calls per month
  • “All pricing and Service Level features are subject to change…”

*On-site visits

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*All pricing is subject to change based on the size of the organization and the level of support. Some services may require additional costs associated with the support.

Frequently Asked Questions (FAQs)

Find answers to common questions about our IT services, pricing, and more

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